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Fulfillment

Ordering and Shipping Information

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ORDER:

 

Due to limited personnel and deployment status the contact form submission and email is the primary means of contact.  If you wish to speak direct please annotate that in the submission form or email and we will be happy to get back to you.  Telephone orders may be placed by calling 405-478-2229, Monday through Friday, 9am-5pm C.T. We accept Visa, MasterCard, American Express and Discover cards for online purchases. If paid in advance, we also accept personal checks and money orders by mail. Please note that orders paid for by personal check will be held for two weeks for the check to clear prior to shipment. 

 

More Information About VMP

DELIVERY:

 

We try to maintain sufficient inventory to be able to fill your order within 24 to 48 hours, not including weekends and holidays. Should the item be out of stock, we will contact you via email to let you know that your order may be delayed. Special order delivery times will be discussed when the order is placed. In addition, quantity orders should be discussed prior to ordering to confirm delivery times.

 

RETURNS:

 

Returns must be received within 30 days from the date of shipment. A 20% restocking fee may be applied to all returned items. Returned items must be in new and unused condition. There are no refunds or returns on gear modifications or custom items. Shipping and handling charges are non refundable. Returns must include an invoice or information regarding the return. Returned items must have been purchased through Spartan Tactical Concepts.

 

EXCHANGES:

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Exchanges must be received within 30 days from the date of shipment. A 20% restocking fee may be applied to all exchanged items. Exchanged items must be in new and unused condition. There are no exchanges on custom items. Shipping and handling charges are non refundable. Exchanges must include an invoice and information regarding the return for exchange. Returned for exchange items must have been purchased through Spartan Tactical Concepts.

 

PLEASE NOTE:

 

When shipping items to Spartan Tactical Concepts for return or exchange we STRONGLY recommend that you use a trackable method of shipping and supply us with a tracking number at the time you send the items. We cannot accept responsibility for lost or stolen items that do not arrive at our location. We ship to APO and FPO through United States Postal Service or UPS.

 
 

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